Teamleiter (m/w/d) Outbound-Telefonie
Core
Leading and developing outbound telephone marketing teams to support active customer outreach, new customer acquisition, and sales development across multiple company locations.
Role type
Team Lead (Manager) for Outbound Telephony
Builds
Sales leads and new customer relationships for the industrial service group
Domain
B2B Sales / Telemarketing
Required skills
Team leadership, sales strategy, KPI analysis, coaching, process optimization, reporting
Preferred skills
Call center management experience, existing network of call center agents
Responsibilities
Operate and steer outbound teams up to 10 employees, ensure quality targets and success quotas, coach and train staff, optimize workflows and standardize processes, create statistics and reports for management
Seniority
Manager, hands-on leadership