Mitarbeiter (m/w/d) Second-Level-Support
On-site
Core
Experienced Second-Level Support specialist handling technical inquiries, system stability, and error resolution for a client.
Role type
Senior IC IT Support Engineer (Second-Level)
Builds
Stable IT systems and resolved technical issues for enterprise clients
Domain
IT Support / Intralogistics
Required skills
SQL, Oracle PL/SQL, ticketing systems, remote support, error analysis, system stability monitoring
Preferred skills
Intralogistics systems experience, English language skills
Responsibilities
Independently resolve technical inquiries, manage on-call duties, perform error analysis via remote access/phone/email, document solutions, coordinate with project teams
Seniority
Senior, hands-on IC