Technical Software Support Lead
Core
Provide L2/L3 technical support for Asset Management front-office and trade routing applications, ensuring 24x7 production stability and resolving critical incidents.
Role type
Senior IC Technical Software Support Lead
Builds
Production stability for order management and trade routing systems
Domain
Financial services / Asset Management
Required skills
L2/L3 incident management, root-cause analysis, Oracle SQL/PL/SQL, Unix/Linux scripting, Agile practices, stakeholder coordination
Preferred skills
Python, Microsoft Azure PaaS, JSON, .NET, Java
Technologies
Oracle, Unix/Linux, Microsoft SQL Server, Python, Microsoft Azure, .NET, Java
Responsibilities
Monitor production workflows and resolve technical issues, perform root-cause analysis on job failures, coordinate with global support teams, provide after-hours on-call coverage, partner with business teams to resolve inquiries, improve application supportability
Seniority
Senior, hands-on IC