Account Operations Manager (m/w/d)
Hybrid
Core
Account Operations Manager serving as the link between potential new customers and the glueckkanja team, translating customer requirements into internal steps.
Role type
Account Operations Manager
Builds
Internal processes and customer handoffs for new business opportunities
Domain
IT Consulting / Microsoft Cloud
Deliverable
product features
Required skills
Inside Sales / Vertriebsinnendienst experience, CRM system management, agile project organization basics, technical or commercial education
Preferred skills
Microsoft Cloud experience, IT environment experience
Technologies
CRM systems
Responsibilities
Support Account Executive in daily business and customer care, translate customer requirements into internal steps, create detailed offers and plan meetings, maintain CRM system and prepare reports