Application Support (m/w/d)
Hybrid
Core
Resolving application support tickets, analyzing and fixing issues in specific applications, and supporting IT projects and testing.
Role type
Application Support Engineer
Builds
Internal and customer-facing digital solutions for a trade services company
Domain
IT Service & Application Support
Required skills
Ticket system management, Application troubleshooting, Basic JavaScript knowledge, IT project support, Testing support, Documentation
Responsibilities
Resolving inquiries in the ticket system, Documenting incidents, Performing independent error analysis and problem resolution, Communicating with downstream support units, Supporting IT projects and application testing