Kundenbetreuer / Account Manager (m/w/d)
Hybrid
Core
B2B account management and customer service for a growing company providing advertising materials and logistics solutions.
Role type
Account Manager
Builds
Customer service and order processing for B2B clients
Domain
Logistics and advertising materials
Deliverable
client delivery
Required skills
B2B customer relationship management, order processing, complaint handling, internal coordination, MS Office proficiency
Preferred skills
Customer service experience, English language skills
Responsibilities
Manage a fixed B2B customer base, process customer inquiries and handle invoicing, professionally manage complaints and troubleshooting, participate in internal and client meetings, collaborate closely with internal departments
Seniority
Entry to Mid-level