Global client support manager
Core
Managing and developing relationships with international key accounts, ensuring high-quality service delivery, and driving account growth for a global digital delivery service.
Role type
Senior Account Manager (B2B)
Builds
Global digital delivery services for private customers and e-commerce businesses
Domain
Logistics / International Shipping
Deliverable
client delivery
Required skills
Account management, B2B sales, contract negotiation, CRM data management, multi-account coordination, analytical thinking
Preferred skills
Logistics industry experience, English B2 or higher
Responsibilities
Managing international key accounts, identifying upselling opportunities, coordinating with internal teams (operations, logistics, finance, IT), monitoring shipment performance, preparing account performance reports
Seniority
Mid-level, hands-on IC