Call Center Agent / Quereinsteiger Energie (m/w/d) Magdeburg / Dessau
Core
Providing written and telephone customer support for major energy companies in Germany, handling inquiries about contracts, tariffs, and invoices.
Role type
Customer service agent (energy sector)
Builds
Customer service interactions for energy providers
Domain
Energy industry + Customer service
Deliverable
client delivery
Required skills
Empathy, problem-solving, attention to detail, German (fluent written and spoken)
Responsibilities
Answering customer inquiries via phone and email, assisting with supplier changes and utility connections, ensuring customer satisfaction
