Customer Support (m/w/d)
Core
Providing telephone and written customer service, customer care, and consultation for a client's products to ensure customer retention and satisfaction.
Role type
Customer Support Agent
Builds
Customer service interactions for third-party products
Domain
Contact Center / Customer Support
Deliverable
client delivery
Required skills
German (fluent), PC applications (MS Office), strong service orientation, self-motivated, meticulous work
Preferred skills
Prior experience in a call center environment
Responsibilities
Telephone and written customer service, Customer care and consultation, Ensuring customer retention and satisfaction, Documentation and follow-up of customer conversations
