German-speaking Customer Support Executive – Malmö / Lund
On-site · Sweden
Core
German-speaking Customer Support Executive handling email inquiries for the German market, assisting with product questions, orders, and solutions while driving upselling and cross-selling.
Role type
Customer Support Executive
Builds
Customer support interactions via email
Domain
B2B/B2C Customer Support
Deliverable
client delivery
Required skills
German (fluent), English (fluent), written communication, customer service experience, problem-solving, upselling, cross-selling
Responsibilities
Deliver high-quality customer support via email, Assist customers with questions regarding products, orders, and solutions, Recommend suitable products and alternatives to create added value through upselling and cross-selling
