Leitstellenmitarbeiter (mwd) | Quereinstieg möglich
Core
Operate a 24/7 emergency call center to handle security alarms and disruptions, coordinating response measures and dispatching technicians.
Role type
Operations center operator (security services)
Builds
Real-time security response and incident management for clients
Domain
Security services / Emergency response
Deliverable
client delivery
Required skills
Alarm and disruption handling, coordination of response teams, system monitoring and documentation, telephone and written communication, PC proficiency, situational awareness, reliability
Preferred skills
Vocational training, shift work readiness, customer service experience, Class B driver's license, clean criminal record