Security Alarm Dispatcher- 4:30pm-1am- Paid Training Included!
Core
Level 3 iSOC Coordinator managing real-time security events, live audio/video communication, and incident de-escalation for monitored sites.
Role type
Senior IC security operations coordinator
Builds
Real-time security monitoring and incident response solutions
Domain
Security services / Physical security
Required skills
Alarm verification, video monitoring, live audio communication, incident de-escalation, emergency dispatch coordination, rapid decision-making, two-way system operation
Preferred skills
None stated
Technologies
Two-way audio/video surveillance systems, automation system of record
Responsibilities
Perform remote security checks and virtual tours of customer locations; Conduct virtual security escorts; Communicate with customer locations using two-way audio/video technology; Take appropriate action including requesting emergency services; Answer inbound phone calls for security inquiries; Monitor, verify, and respond to alarm signals; Perform video verification of alarms; Notify specified individuals of alarms; Provide critical life safety support by dispatching emergency personnel; Manage live audio interactions in response to alarm events.
