Security Alarm Dispatcher- Part Time-5:30am to 10:30am
Core
Level 1 iSOC Coordinator performing remote security checks, virtual tours, and emergency dispatch via two-way audio/video surveillance.
Role type
Level 1 Interactive Security Operations Center (iSOC) Coordinator
Builds
Customer safety and security monitoring services
Domain
Security operations / Surveillance technology
Required skills
Remote security monitoring, Virtual tour execution, Emergency dispatch coordination, Two-way audio/video communication, Inbound call handling, Record documentation
Preferred skills
Customer service experience, Call center experience, Dispatch experience, Security industry experience, Microsoft Office proficiency
Technologies
Two-way audio/video surveillance systems, Alarm monitoring software, Automation systems, Microsoft Office
Responsibilities
Perform remote security checks and virtual tours of customer locations, Conduct virtual security escorts during business openings/closings, Communicate with sites using surveillance technology, Dispatch emergency services based on severity, Answer inbound security inquiries, Maintain accurate system records
Seniority
Entry-level, full-time track (Part-time role)