Leitung Vertriebsinnendienst (d/w/m) - Handwerksbranche
Core
Leading a 16-person sales operations team to drive sales strategy, optimize internal processes, and manage customer relationships in the electrical wholesale industry.
Role type
Senior sales operations manager (team lead)
Builds
Sales operations processes and customer engagement strategies
Domain
Electrical wholesale / Industrial trade
Required skills
Team leadership, sales strategy, CRM management, KPI monitoring, budget control, regulatory compliance, MS Office, ERP systems
Preferred skills
B2B sales experience, technical understanding, communication, assertiveness, problem-solving
Technologies
MS Office, ERP systems
Responsibilities
Lead and develop a 16-person sales operations team, optimize internal sales processes, manage customer information in CRM, monitor KPIs and budgets, ensure regulatory and safety standards at the location
Seniority
Senior, hands-on IC