Front Office Agent (m/w/d) DO & CO Hotel München
Core
Front Office Agent responsible for check-in/out, guest relations, reservations, billing, and concierge services at a luxury boutique hotel in Munich.
Role type
Front Office Agent
Builds
Guest experiences and operational front desk processes
Domain
Hospitality / Luxury Hotel
Required skills
Guest relations, reservation management, billing handling, concierge services, multilingual communication (German, English), Class B driver's license
Preferred skills
Experience in luxury hospitality, additional foreign languages
Responsibilities
Check-in and check-out, guest relations management, reservation handling, billing processing, concierge duties, cross-department communication
Seniority
Individual Contributor