IT- und Digitalisierungsadministrator (m/w/d) Online & Support
Core
IT and digitalization administrator supporting customers with online shop usage, troubleshooting hardware/software issues, and managing user accounts.
Role type
IT support specialist (Level 1/2)
Builds
Customer support for online services and internal IT infrastructure
Domain
Retail / IT Support
Deliverable
product features
Required skills
Windows OS administration, Office 365, Cloud telephony, hardware/software troubleshooting, user account management, IT security basics
Preferred skills
Process improvement, proactive problem solving