Mitarbeiter (m/w/d) im Forderungsmanagement
Hybrid
Core
Handling customer inquiries, managing complaints, advising on payment terms, and processing account changes for a financial services company.
Role type
Customer service representative (collections/claims management)
Builds
Customer payment plans and account modifications
Domain
Financial services / Collections
Deliverable
client delivery
Required skills
Customer advisory, complaint management, payment plan creation, account data management, written communication, PC proficiency
Preferred skills
Motivation, structured work, high service orientation, German language skills