Credit Controller
Hybrid
Core
Manage B2C customer accounts, chase overdue payments, and resolve payment disputes via phone and email.
Role type
B2C credit controller
Builds
Collections and payment plans for individual consumers
Domain
Financial services / B2C collections
Required skills
B2C credit control experience, phone communication, negotiation, attention to detail, organizational skills
Preferred skills
Comfortable working independently in a remote environment
Responsibilities
Manage outstanding customer accounts, contact customers to arrange payments, set up payment plans, maintain accurate records, handle payment disputes, work towards collection targets