IT Application Manager (m/w/d)
Core
Ensuring stable and secure operation of the application landscape, specifically Microsoft 365, within the IT Service Desk.
Role type
Application Manager
Builds
Central applications (Microsoft 365) and supports B2B/B2C digital business processes
Domain
IT Operations / Enterprise Software
Required skills
Microsoft 365 administration, Incident management, Test management, User/Roles/Permissions management, Change management, Vendor management, Documentation, Inventory management
Preferred skills
Experience with other applications, Agile methodologies, Process optimization
Technologies
Microsoft 365
Responsibilities
Introduce, configure, administer, and maintain central applications; Monitor systems and plan maintenance/patch cycles; Analyze and resolve incidents; Manage external service providers; Ensure unified authentication and role management; Maintain application and license inventory; Document solutions and runbooks; Participate in IT projects and process optimization.