IT Support Specialist (gn)
Core
First point of contact for IT issues at the HQ, ensuring devices and tools run smoothly for Brand, Marketing, E-Commerce, Finance, HR, and Leadership teams.
Role type
Mid-Senior IT Support Specialist (Helpdesk)
Builds
IT infrastructure and user experience for HQ teams
Domain
Corporate IT / Office Environment
Required skills
Windows and macOS administration, Microsoft 365 expertise, device management, identity management, meeting room technology, network basics, documentation
Preferred skills
Intune, Jamf, Entra, advanced network/WLAN/VPN knowledge
Responsibilities
Set up and manage laptops, smartphones, and peripherals; handle user onboarding and offboarding; maintain meeting rooms and event tech; support software and application questions; document solutions in a knowledge base; escalate complex issues; manage hardware assets and licenses.
Seniority
Mid-Senior, hands-on IC
