First Level IT Support (m/w/d),Meiningen,Vellmar
Core
First Level IT Support responsible for IT solution support, error analysis, problem resolution, and user advisory for a spare parts manufacturer.
Role type
First Level IT Support
Builds
IT solutions, Active Directory, VMWare, HyperV, Backup, central storage, LAN, WAN, SDWAN, WLAN, VLAN, VPN, Firewalls, Windows Server, MSSQL Server, Jira, Confluence, MS Teams, M365
Domain
Manufacturing / IT Infrastructure
Required skills
Active Directory, VMWare, HyperV, Backup, central storage, LAN, WAN, SDWAN, WLAN, VLAN, VPN, Firewalls, Windows Server, MSSQL Server, Jira, Confluence, MS Teams, M365, ERP Administration
Preferred skills
System administration, external IT provider management
Technologies
Active Directory, VMWare, HyperV, Windows Server, MSSQL Server, Jira, Confluence, MS Teams, M365
Responsibilities
Communicate between business units, IT, and external IT service providers; perform independent error analysis and problem resolution; advise employees on optimal IT system usage; document open tasks, solution paths, and instructions; train employees on application systems; perform system administration tasks; manage external IT service providers; support ERP administration.
Seniority
Entry-level / Junior