Mitarbeiter für unseren Schwedischen Customer Service am Hauptsitz in Treppendorf (m..., Treppendorf
Core
First-level after-sales support and order management for Swedish-speaking customers via phone, email, and chat.
Role type
Customer Service Representative (Swedish)
Builds
Order fulfillment, customer account management, and after-sales support for music equipment.
Domain
E-commerce / Music Retail
Deliverable
client delivery
Required skills
Swedish (fluent), English (fluent), customer consultation, order processing, account management, return and exchange coordination, product consultation, translation support, PC and Office applications proficiency.
Responsibilities
Process orders and manage customer accounts; provide first-level after-sales support via phone, email, and chat; coordinate returns, exchanges, credits, and repairs; consult on products and assist with translations; collaborate with technical service and workshops.