Mitarbeiter (m/w/d) IT-Helpdesk bei der KUHN IT, KUHN IT GmbH
On-site
Core
Supporting customers via a ticketing system and phone, managing on-site workstations and infrastructure, handling changes, and assisting with internal IT projects.
Role type
IT Helpdesk Technician
Builds
IT support services for internal customers
Domain
IT Services / Managed Services
Deliverable
client delivery
Required skills
IT infrastructure knowledge, ticketing system proficiency, change management, documentation, monitoring, independent work, analytical thinking, structured thinking, flexibility
Preferred skills
IT training or equivalent background, first-hand experience in helpdesk tasks, German and English language skills
Technologies
Ticketing systems, IT infrastructure components