IT-Support Mitarbeiter (m/w/d), Burg
Core
Providing 1st level IT support and ensuring stable IT operations for employees at the Burg headquarters and the Ohrdruf production plant.
Role type
IT Support Specialist (1st Level)
Builds
Stable IT infrastructure and user support for a mid-sized food manufacturing company
Domain
Food manufacturing / Industrial IT
Required skills
Windows OS administration, Standard hardware troubleshooting, Microsoft 365, Network basics (LAN/WLAN), Printer infrastructure, Documentation
Preferred skills
OT system coordination, Project support, Travel readiness
Technologies
Windows, Microsoft 365, LAN, WLAN, Printers
Responsibilities
Handling user IT requests and technical incidents, Installing and maintaining PCs, laptops, printers, and mobile devices, Coordinating with 2nd level support for production and OT systems, Participating in IT projects and rollouts
Seniority
Junior to Mid-level, hands-on IC