Hostess (m/w/d) auf Minijob-Basis im Treudelberg Resort, Steigenberger Hotel Treudelberg Hamburg
Core
Front-of-house hostess supporting guest experiences, reservations, and event operations at a hotel resort.
Role type
Front-of-house hostess
Builds
Guest-facing services, restaurant reservations, and event coordination
Domain
Hospitality / Hotel operations
Deliverable
product features
Required skills
Reservation management, guest relations, event coordination, social media review management, graphic design tools, multilingual communication
Preferred skills
Hotel or F&B experience, Canva proficiency, English language skills
Responsibilities
Manage restaurant reservations via phone, email, and third-party platforms; maintain guest review portals; update internal information and marketing materials; coordinate external event partners; support front office with complaint management and voucher creation; create and maintain seating plans; update menus; assist with event operations including guest greeting and coat check; design promotional materials using Canva.