First Level IT Support (m/w/d),Meiningen,Vellmar
Core
First Level IT Support providing communication interface between business units, IT, and external service providers, performing independent fault analysis and resolution.
Role type
First Level IT Support
Builds
IT solutions for internal business units
Domain
Manufacturing / Spare parts for vintage motorcycles
Required skills
Active Directory, VMWare, HyperV, Backup, LAN, WAN, SDWAN, WLAN, VLAN, VPN, Firewalls, Windows Server, MSSQL Server, Jira, Confluence, MS Teams, M365, ERP Administration
Preferred skills
System administration, external IT provider management
Responsibilities
Perform independent fault analysis and problem resolution, advise employees on optimal IT system usage, document open tasks and solutions, train employees on application systems, manage external IT service providers, support ERP administration
Seniority
Entry-level / Junior