IT Support Technician (m/w/d), Hawangen
Core
First-level IT support specialist responsible for handling user inquiries, workstation setup, and IT project coordination at the main site and international locations.
Role type
IT Support Technician (Helpdesk/First Level)
Builds
IT infrastructure and user support services for internal employees
Domain
Manufacturing (CNC machinery) / IT Services
Required skills
Helpdesk support, User support, Hardware setup, Software installation, Windows administration, macOS administration, IT project coordination, Compliance management
Preferred skills
OS deployment, Second-level support experience
Technologies
Windows, macOS
Responsibilities
Handle first-level support inquiries, assist with second-level support, procure and set up workstations, ensure client compliance and functionality, support IT project rollouts and documentation
Seniority
Mid-level, hands-on IC