Mitarbeiter (m/w/d) Kundenservice, Fulda, Löherstraße 52
Core
First point of contact for private and business customers to resolve inquiries about energy and supply products, services, billing, and account changes via phone. (via careerplan.io/jobs/12811-2327000-S-mitarbeiter-mwd-kundenservice-fulda-loherstrae-52-at-rhonenergie-kundenservice-gmbh)
Role type
Customer Service Representative
Builds
Resolves customer issues and manages account data for RhönEnergie Group
Domain
Energy / Utilities
Deliverable
client delivery
Required skills
Customer service, Communication, MS Office, Data entry, Problem solving
Responsibilities
Answer customer calls regarding energy products and services, Resolve billing inquiries and account changes, Process move-in/move-out notifications and update master data, Collaborate with specialist departments to clarify complex customer issues