Mitarbeiter für unseren Finnischen Customer Service am Hauptsitz in Treppendorf (m/w/d), Treppendorf
Core
First-level after-sales support and order management for Finnish customers via phone, email, and chat.
Role type
Customer Service Representative (Finnish)
Builds
Order fulfillment, customer accounts, and after-sales support for music equipment.
Domain
E-commerce / Music Retail
Deliverable
client delivery
Required skills
Finnish (fluent), English (fluent), customer consultation, order processing, account management, return/exchange coordination, product consultation, translation support
Preferred skills
Music passion or industry experience, additional language skills, PC/Office applications proficiency
Responsibilities
Process orders and manage customer accounts, provide first-level after-sales support via phone/email/chat, coordinate returns and repairs, consult on products, perform translation tasks
Seniority
Individual Contributor