Mitarbeiter für unseren Dänischen Customer Service am Hauptsitz in Treppendorf (m/w/d), Treppendorf
Core
First-level after-sales support and order management for customers in the Scandinavian region via phone, email, and chat.
Role type
Customer Service Representative (Scandinavian region)
Builds
Order processing, quotes, and customer account management for Thomann's music equipment.
Domain
E-commerce / Music Equipment Retail (via careerplan.io/jobs/12811-2070263-S-mitarbeiter-fur-unseren-danischen-customer-service-am-hauptsitz-in-treppendorf-mwd-treppen)
Deliverable
client delivery
Required skills
Danish (fluent), English (fluent), customer consultation, order processing, returns management, product advice, PC/Office applications
Preferred skills
Music passion or industry experience, additional language skills
Responsibilities
Handle customer inquiries via phone, email, and chat; process orders and manage accounts; coordinate returns, exchanges, and repairs; provide product advice and translation support.
Seniority
Individual Contributor
