Account Manager (w/m/d)
Core
Managing and strategically developing existing B2B customers through proactive consulting, solution positioning, and contract negotiations to build long-term relationships and identify upselling opportunities.
Role type
Senior Account Manager (B2B)
Builds
Long-term customer relationships, sales pipelines, and strategic account growth plans
Domain
B2B Sales / Digital Solutions (IT, Software, SaaS, ECM, ERP)
Deliverable
client delivery
Required skills
B2B sales experience, account management, cross-selling and upselling, CRM management, stakeholder communication, pipeline management, digital sales channels, event representation
Preferred skills
Experience in IT, software, SaaS, ECM, or ERP environments
Responsibilities
Manage and develop existing customer accounts, steer the sales process from needs analysis to contract closure, identify cross- and upselling potential, consult customers on portfolio and solutions, maintain CRM data quality, represent the company at events and webinars, collaborate with internal teams to improve processes
Seniority
Mid-Senior, hands-on IC