Mitarbeiter (m/w/d) Dienstplanung
Core
Planning and dispatching security services to ensure staff are at the right place at the right time.
Role type
Operations planner (service dispatch)
Builds
Shift and deployment schedules for security services
Domain
Security services
Required skills
resource planning, shift scheduling, stakeholder coordination, data analysis, Excel proficiency, process optimization
Responsibilities
Create and coordinate shift and deployment plans for various security services; Ensure cost-effective staffing for customer orders; Monitor staff availability, qualifications, and working hours; Coordinate short-term changes, absences, and replacements; Act as contact person for staff, management, and customers; Plan vacations and absences for optimal resource management; Analyze planning data to identify optimization potentials; Collaborate with operational leadership to improve planning processes; Ensure compliance with legal, collective, and internal regulations