SFO Incumbent Scheduling Operations Officer
Core
Develop, maintain, and monitor staff schedules for airport security screening checkpoints to ensure adequate staffing coverage and operational readiness.
Role type
Operations Officer (Workforce Planning & Scheduling)
Builds
Staffing schedules and workforce plans for airport security operations
Domain
Transportation Security / Airport Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Scheduling, workforce planning, operations coordination, data analysis, Microsoft Office (Outlook, Word, Excel, PowerPoint), Microsoft SharePoint, Office 365
Preferred skills
Airport operations support, TSA/SPP operational standards familiarity, large workforce schedule management, problem-solving, multitasking
Technologies
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, Office 365
Responsibilities
Monitor daily staffing coverage, coordinate with supervisors on staffing shortages, develop and publish employee schedules two weeks in advance, conduct shift bids, track employee certifications, adjust schedules for operational demands, maintain scheduling records, support workforce planning analysis
Seniority
Individual Contributor, operational support