IT Engineer (m/w/d) - Network & Cyber-Security Monitoring
Core
IT Engineer supporting product demos, customer onboarding, and technical training for Network & Cyber-Security Monitoring solutions.
Role type
Technical Product Specialist / Customer Success Engineer
Builds
caplon© Network & Cyber-Security Monitoring systems
Domain
Cyber-Security, Network Monitoring, IT Infrastructure
Deliverable
client delivery
Required skills
Network fundamentals (IP protocols, components, Linux), IT education or equivalent practical experience, ability to explain complex technical concepts, customer orientation, learning agility
Preferred skills
Initial exposure to Security Monitoring, English language skills
Technologies
caplon©, Linux, IP protocols
Responsibilities
Conduct product demonstrations, support customer onboarding and implementation, deliver product training to customers and partners, act as technical contact for customer inquiries, document insights and share knowledge with internal teams
Seniority
Mid-level, hands-on IC