IT Administrator 1st und 2nd Level (m/w/d)
Core
Providing internal user support via ticketing and phone, resolving hardware/software issues in Microsoft 365 and DATEV environments, and setting up/maintaining workstations and peripherals.
Role type
IT Support Administrator (1st & 2nd Level)
Builds
Internal IT support services for a digital law firm
Domain
Legal services / Tax advisory / Accounting
Required skills
IT support, hardware troubleshooting, software troubleshooting, Microsoft 365 administration, workstation setup, peripheral management, external vendor coordination
Preferred skills
DATEV experience
Technologies
Microsoft 365, DATEV
Responsibilities
Handle internal user support via ticketing system and phone, resolve hardware and software problems, support employees and clients with digital solutions, set up and maintain PC workstations and peripherals, coordinate with external IT service providers