Strategic Customer Development Manager
Core
Responsible for strategic development and implementation of customer-specific growth strategies, identifying cross-selling and up-selling opportunities, and building long-term relationships with key decision-makers.
Role type
Strategic Account Manager / Customer Development Manager
Builds
Long-term business relationships and tailored growth strategies for key accounts
Domain
Logistics and Service
Required skills
Strategic account management, new business acquisition, market and business development, value proposition design, sales concept development, performance analysis, project management, tendering and contract negotiation, market and competitive trend analysis
Preferred skills
Logistics focus, innovation project initiation, digitalization and automation projects
Technologies
MS Office
Responsibilities
Identify cross-selling, up-selling, and new business potential; develop acquisition strategies; build relationships with customer decision-makers; prepare and conduct regular performance meetings; design customer-specific value propositions and sales concepts; analyze success metrics; manage strategic customer development and growth projects; support tenders and contract negotiations; analyze market, competitive, and industry trends.
Seniority
Mid-Senior, hands-on IC