Anwendungsbetreuer/in (m/w/d) Bereich Software Engineering, IT-Abteilung, Köln
Core
Support for ongoing data exchange processes and web applications within the Software Engineering department, acting as the first point of contact for technical issues and coordinating with development teams.
Role type
Application Support Engineer (Software Engineering)
Builds
Web applications and data exchange processes for internal IT departments
Domain
Public sector insurance (statutory accident insurance for energy, textile, electrical, and media industries)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
SQL query analysis, log analysis, bug fixing, test phase coordination, requirement documentation, ITIL ticket system management, stakeholder communication
Preferred skills
Windows and Linux server administration, webMethods, SQL and NoSQL databases, XML and JSON handling, Agile/SCRUM methodologies, Jira and Confluence
Responsibilities
Monitor and support ongoing business processes, provide 1st and 2nd level support for developers, analyze errors in processes, coordinate test phases including production deployment, document requirements and transfer knowledge
Seniority
Mid-level, hands-on IC