Cluster Reservations Coordinator
Core
Turn guest daydreams into confirmed bookings and manage reservations for Vibe Hotel Melbourne Docklands.
Role type
Front-line reservations coordinator
Builds
Confirmed hotel bookings for individual travelers, travel agents, event creatives, and corporate planners
Domain
Hospitality / Hotel operations
Deliverable
client delivery
Required skills
Guest relationship management, reservation system proficiency, needs assessment, multi-channel booking coordination
Responsibilities
Convert guest inquiries into confirmed bookings, connect with diverse guest groups, support external stakeholders like travel agents and corporate planners