Garantie-/Sachbearbeiter*in (m/w/d) für Mercedes Benz und Daimler Truck
Core
Warranty and goodwill case handler serving Mercedes-Benz and Daimler Truck, coordinating between workshops, service, and the manufacturer to ensure correct documentation and billing.
Role type
Warranty claims specialist
Builds
Warranty and goodwill claims for Mercedes-Benz and Daimler Truck vehicles
Domain
Automotive / After-sales service
Deliverable
client delivery
Required skills
Kfz-Meister or Serviceberater qualification, Mercedes-Benz environment experience, handling manufacturer portals, billing processes, application submission
Responsibilities
Billing against manufacturer or internal departments, monitoring approvals and decisions, creating and submitting applications to Mercedes-Benz, serving as contact for service, workshops, and customers regarding warranty questions
