Garantiesachbearbeiter (m/w/d) im Autohaus Nissan
Core
Processing warranty claims and refunds for vehicle repairs and parts at a Nissan dealership.
Role type
Warranty Claims Specialist
Builds
Warranty claim resolutions and refund processes for the dealership
Domain
Automotive / Warranty Administration
Deliverable
client delivery
Required skills
Automotive technician training, warranty knowledge, claim processing, cost-benefit analysis, regulatory compliance
Responsibilities
Independently examine and process warranty claims, Refund replacement parts and workshop interventions within manufacturer guidelines, Distinguish between warranty, statutory warranty, defect liability, and goodwill cases, Create and maintain processing guidelines and processes