IT Support Specialist (m/w/d)
Core
Providing 2nd and 3rd level IT support for a hybrid Microsoft environment, managing IT security, identity management, and coordinating external service providers.
Role type
Senior IC IT Support Specialist
Builds
Stable and secure hybrid IT landscape with Microsoft 365 and Citrix
Domain
Financial services / IT Operations
Required skills
Microsoft 365 (Exchange Online, SharePoint, Teams, Entra ID, Intune), Identity & Access Management (MFA, Conditional Access, RBAC), Hardware/Software troubleshooting, Vendor coordination
Preferred skills
System administration experience, Structured and independent work style
Technologies
Microsoft 365, Citrix, Entra ID, Intune
Responsibilities
Ensure stable operation of hybrid IT landscape, Resolve complex technical issues, Analyze and fix hardware/software faults, Coordinate external IT providers, Participate in IT Security and Third Party Risk Management
Seniority
Mid-level, hands-on IC
