Projektkoordinator Customer Service (m/w/d)
Core
Coordinate and support customer projects from inquiry to implementation, acting as the central point of contact for clients and internal teams.
Role type
Project Coordinator (Customer Service)
Builds
Customer projects and order fulfillment processes
Domain
Manufacturing / Logistics / Customer Service (via careerplan.io/jobs/12633-cecbb194_JB5265754-S-projektkoordinator-customer-service-mwd-at-dis-ag-industrie)
Deliverable
client delivery
Required skills
Project coordination, customer relationship management, order processing, cross-functional communication, documentation management, MS Office, ERP/CRM systems
Preferred skills
English language skills
Responsibilities
Coordinate customer projects from inquiry to implementation, consult and support clients throughout the project lifecycle, schedule meetings and deliveries, monitor project progress and deadlines, communicate with internal departments (Sales, Procurement, Production, Logistics), process and track customer inquiries and orders, create and maintain documentation and project files