IT Support Specialist (m/w/d)
Core
Provide 1st and 2nd-level IT support, manage workstations and peripherals, handle user administration in Windows environments, and support IT projects.
Role type
IT Support Specialist
Builds
Internal IT operations and user support services
Domain
Enterprise IT / Desktop Support
Required skills
Windows OS administration, Microsoft 365, Active Directory, ticketing systems, hardware setup, network basics
Preferred skills
German (fluent), English (good), project support experience (via careerplan.io/jobs/12633-c1e56724_JB5260861-S-it-support-specialist-mwd-at-dis-ag-office-management)
Technologies
Windows, Microsoft 365, Active Directory, Ticketing Systems
Responsibilities
Handle and resolve user incidents and requests, set up and maintain workstations and peripherals, manage user accounts and permissions, maintain IT documentation, install and configure OS and applications, support IT projects like rollouts and migrations