Mitarbeiter im Kundenservice (m/w/d)
Hybrid
Core
First point of contact for customers via phone and written communication, handling inquiries, complaints, and administrative tasks.
Role type
Customer Service Representative
Builds
Customer support and complaint resolution services
Domain
General Business / Customer Support
Deliverable
client delivery
Required skills
Customer service, complaint handling, MS Office, German (fluent), English (good) (via careerplan.io/jobs/12633-873a2f96_JB5231776-S-mitarbeiter-im-kundenservice-mwd-at-dis-ag-office-management)
Preferred skills
Experience with customer complaints
Responsibilities
Handle customer inquiries and complaints, Update and maintain customer data, Schedule appointments with customers, Communicate with internal departments
Seniority
Entry-level to Mid-level