Call Center Agent (m/w/d)
Hybrid
Core
Providing telephone-based customer support, handling inquiries, managing complaints, and maintaining customer databases.
Role type
Customer service representative
Builds
Customer support interactions
Domain
Customer service
Deliverable
client delivery
Required skills
telephone customer service, MS Office, commercial training, complaint management, database maintenance
Responsibilities
Answering customer calls, resolving customer inquiries, managing complaints, updating customer records