Mitarbeiter im allgemeinen Kundenservice
Core
Providing friendly and competent product and contract advice to customers via phone and email, processing inquiries through a ticketing system, and managing existing customer relationships.
Role type
Customer Service Representative
Builds
Customer support interactions and relationship management
Domain
General Customer Service
Deliverable
client delivery
Required skills
Customer service experience, ticketing system proficiency, relationship management
Preferred skills
Teamwork, willingness to learn
Responsibilities
Answering customer inquiries via phone and email, processing tickets, building and maintaining customer relationships