Spezialist Kundenqualität im Qualitätsmanagement (m/w/d)
Core
Handling customer complaints, analyzing quality deviations, and implementing corrective measures to ensure product quality and customer satisfaction.
Role type
Specialist in Customer Quality Management
Builds
Quality standards and processes for industrial products
Domain
Manufacturing / Industrial Quality Management
Required skills
Quality management methodologies, root cause analysis, complaint handling, training delivery, product inspection, stakeholder coordination
Preferred skills
Process improvement, cross-functional collaboration
Technologies
Quality management tools, inspection methods
Responsibilities
Process customer complaints (virtual and on-site), analyze quality deviations and implement corrective actions, quarantine defective goods, conduct quality-related training, perform product quality checks
Seniority
Specialist, hands-on IC