Kundensupport-Mitarbeiter (w/m/d) im 1st-Level
Core
1st-level IT support specialist handling user inquiries, incident management, and troubleshooting for clients.
Role type
1st-level IT support technician
Builds
IT support services for clients (via careerplan.io/jobs/12633-0bc8f0a7_JB5245777-S-kundensupport-mitarbeiter-wmd-im-1st-level-at-dis-ag-industrie)
Domain
IT services
Required skills
IT training (e.g., System Integration Specialist), incident management, ticket system administration, knowledge base management, troubleshooting, communication
Preferred skills
prior support experience, knowledge of current operating systems