Operations Performance Specialist (m/w/d) an unseren Standort am Hamburg HBF
Core
Support Unit Managers to achieve operational excellence in food and beverage outlets at train stations and airports by optimizing processes, standards, and performance.
Role type
Senior operations performance specialist (IC)
Builds
Operational performance improvements in food and beverage units
Domain
Food & Beverage / Hospitality / Retail
Required skills
Operational performance analysis, KPI analysis, Coaching, Leadership development, Business acumen, Inventory management, Cost optimization, Food waste reduction, Service quality improvement, Compliance management
Preferred skills
Experience in gastronomy, hotel, or retail, Hands-on mentality, Analytical thinking, Communication, Flexibility for travel
Technologies
Workforce management systems, Inventory management systems
Responsibilities
Analyze operational KPIs and derive improvement measures, Coach and develop Unit Managers, Implement and embed operational standards, Optimize inventory processes and reduce stock loss, Improve labor cost ratios, Optimize food cost and reduce waste, Enhance service speed and guest satisfaction, Ensure compliance with health, safety, and brand standards, Promote usage of operational systems
