Teamleiter m/w/d im Kundenservice für Aufzüge
Core
Leading a team of elevator service technicians to ensure professional maintenance and service operations for elevator systems.
Role type
Senior team leader (service operations)
Builds
Elevator maintenance and service operations
Domain
Industrial equipment / Elevator maintenance
Required skills
Team leadership, capacity planning, vendor management, safety compliance, sales support, technical troubleshooting, digital tool affinity
Preferred skills
Prior leadership experience, customer service orientation
Technologies
Digital tools for service management
Responsibilities
Lead a team of ~10 service technicians, ensure quality of maintenance and service, act as primary customer contact, manage new installations into service, coordinate with suppliers for quotes and materials, support sales with offers, verify performance certificates, ensure safety regulations compliance
Seniority
Senior, hands-on IC with team leadership